Scope of this policy
This privacy policy applies to visitors of istanbulmuglatasima.com, users of our quote/contact/survey forms and customers of our Istanbul Mugla moving services.
Legal information
Privacy policy
How we collect, process and protect personal data when you use our website and moving services.
Last updated: June 2026
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KVKK NoticeData controller, processing purposes and how to apply under Law 6698.Your data is protected
As IM Tasima, when providing Istanbul ↔ Mugla door-to-door moving we process personal data shared via quote, contact and free survey forms and phone calls only for service delivery and legal obligations.
This policy is prepared in line with Turkish Law No. 6698 on Protection of Personal Data (KVKK). See our KVKK Notice for the detailed disclosure.
Data controller
The data controller is Istanbul Mugla Tasima (IM Tasima). Address: Istanbul, Turkey. Email: info@istanbulmuglatasima.com
Personal data collected
Depending on your request, the following categories may be collected:
- Identity and contact: name, phone, email
- Address: loading/unloading address, district, floor and elevator details
- Service data: volume, move type, date preference, packing needs
- Security logs: form submissions, IP and browser data (technical logs)
How we collect data
Data is obtained directly from you or your authorised representative via web forms, phone/WhatsApp, email, on-site surveys and contract/billing stages.
Purposes of use
Collected data is processed for:
- Preparing moving quotes and scheduling free surveys
- Contracting and performing Istanbul Mugla transport
- Customer support, operations coordination and delivery tracking
- Insurance and legal compliance
- Website security and service quality improvement
Sharing with third parties
Data may be shared only with partners required for service (insurer, warehouse, legal/tax advisors) and competent authorities. We do not sell data for marketing.
Cookies
We may use cookies for basic functionality (language, session) and anonymous analytics. You can manage cookies in your browser; some features may be limited if disabled.
Data security
We protect personal data against unauthorised access, loss or disclosure with technical and organisational measures. Forms use HTTPS; access is limited to staff who need it for operations.
Your rights
Under KVKK you have rights of access, correction, deletion, restriction and objection. Requests are answered within 30 days at the latest.
Contact
For questions about this policy or your personal data, email info@istanbulmuglatasima.com or use the contact form on our website.
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Related pages
Information
Data privacy in Istanbul Mugla moving services
When you request an Istanbul Mugla moving quote or book a free on-site survey, the name, phone, email and address you provide are used only for move planning, pricing and operations coordination. Your data is not sold to marketing lists or shared with third parties without your consent.
Operational data such as item inventory, floor access and move date may also be processed for insured transport and contract performance. Retention periods are limited by legal requirements and legitimate business needs.
For privacy requests contact info@istanbulmuglatasima.com or use our contact form. For rights and applications under KVKK, please read our KVKK Notice page.